Partners

Fun Video



What The App Looks Like

Jump the line!

There are numerous reasons why Bar Pass is a must have addition to your night out.

Don't Queue

With Bar Pass you can beat the queues by placing your drinks order without even leaving your seat.
Earn Rewards

Your coffee shop rewards your loyalty? Why shouldn’t your local bar and favourite brands.
Mobile Payment

Register your payment details the first time you use the app and forever be able to instantly pay for your drinks through our secure payment system.
Relevant Offers

If a brand wants to put a cold drink in your hand to try...who are we to stop them?
It’s Practical

Easily split and share bills amongst your friends. Have a perfect (electronic!) memory of all your drink orders.
Bar Pass

Customer FAQs

+ What is Bar Pass?

Bar Pass is a free mobile application that, at participating venues and events, enables you to view menus, order and securely pay all from your mobile device.

Skip queues, get clear records of your transactions and earn offers and rewards.

Find compatible venues using the Bar Pass application and you are ready to go.

+ What kind of offers are available in the Bar Pass app?

A variety of offers are available in the Bar Pass app, from national brands, local businesses, bars, taxi firms and more. These offers are exclusively available in the Bar Pass app and will be visible under "My Offers" or appear when you are near a store where they can be redeemed.

+ Can I recommend my local bar, cafe or venue?

Just email us on barfairy@barpass.co.uk

+ How long does it take to get my order ready?

The Barman does not have to take payments by cash or by card, so it should be much quicker! Each venue will be different but now you can enjoy spending this time relaxing with your friends rather than standing in the queue.

+ Once I have submitted my order can I make any changes?

Unfortunately once an order is submitted, it cannot be changed. Please contact us if you need any help.

+ Under what circumstances will I receive a refund?

Refunds will only be offered if the error is on the part of Bar Pass or the venue.

+ Does Bar Pass save my payment and personal information? Is it Safe?

Your card details are saved in the cloud using industry standard encryption and are fully safe. Each time you place a new order these details are accessed through an encrypted connection.

+ Do you accept PayPal?

Yes, we now accept PayPal as a method of payment through our app.

+ Do you take Amex?

Sorry, not at present. For now Bar Pass takes Visa or MasterCard (Credit or Debit) and PayPal.

+ What happens when I pay using Bar Pass?

When you pay on your phone Bar Pass charges your selected credit or debit card on behalf of the merchant.

+ Are my credit and debit card numbers passed to the merchant?

No, never.

+ Will I continue to earn loyalty or rewards benefits from my credit and debit cards?

You should continue to earn rewards points for purchases through your card issuer’s rewards program, if applicable. Certain benefits and rewards may not be applied when using Bar Pass, such as merchant specific rewards (e.g. double points at a specific merchant with a specific card). Applicability of rewards and other benefits (such as purchase protection or insurance) will be decided by your card issuers and not Bar Pass.

+ What happens if I have a weak connection?

You can still use Bar Pass but it may take a little longer to process. Please be patient, the phone networks are sometimes a little slow during busy periods. If you have access to WiFi then it is best to use that.

+ How does Bar Pass work?

There are two ways for venues to use Bar Pass:

1. Full integration – A live two way integration to your venue’s current EPOS and stock management system.
2. As a separate system that runs in parallel.

Once you sign up to Bar Pass our team will help you get set up either by integrating with your EPOS system or creating a web based management portal for you.

Using the data from your EPOS or management portal Bar Pass makes your venue and its menu available for viewing and ordering to all our users.

+ How long does it take to get set up?

Bar Pass can be up and running in your venue within a few days of contacting us:

barfairy@barpass.co.uk

+ What are the benefits of Bar Pass for merchants?

Bar Pass helps merchants create a more engaging bar experience. By showcasing targeted offers that are saveable to Bar Pass, merchants can drive more traffic to their venues. And by showcasing their loyalty program, merchants can acquire and engage customers. Additionally, merchants can create a far faster checkout experience, enhancing the shopping experience and improving conversion.

Bar Pass is free to merchants and customers.

Integration is easy for the 14 EPOS systems Bar Pass currently work with. Any related integration costs will be covered by merchant.

+ What are the transaction / credit card processing fees?

Bar Pass does not apply any additional transaction fees for payments and is always working to deliver the lowest friction transactions possible to our merchants.

+ Do my staff and I still earn tips?

Yes! Bar Pass strongly encourages, and defaults to, tipping. You and your team are delivering a brilliant customer experience through Bar Pass and many customers will want to reward you for that.



Bridge the gap!





Find out why more and more merchants are getting Bar Pass in their bars.

Bar Pass
Serve More Drinks

For the typical order taking payment can take longer than preparing the drinks. Take payment out of the equation and let your bar staff focus on serving drinks and delivering great customer service.
Reward

There are other bars in the area, be the one that rewards your loyal customers and attracts new ones with earned rewards and status for their frequent custom.
Easy Set Up

Bar Pass is integrated with some of the leading electronic point of sale systems globally reconciling both your finances and stock. Additional integrations can be undertaken on request.
Reach Out

Let new and existing customers in the area know and get excited about your offers and events with live, targeted contact. Fill up quiet periods and shout about your big nights.

Merchant FAQs

+ What is Bar Pass?

Bar Pass is a free mobile application that, at participating venues and events, enables you to view menus, order and securely pay all from your mobile device.

Skip queues, get clear records of your transactions and earn offers and rewards.

Find compatible venues using the Bar Pass application and you are ready to go.

+ What kind of offers are available in the Bar Pass app?

A variety of offers are available in the Bar Pass app, from national brands, local businesses, bars, taxi firms and more. These offers are exclusively available in the Bar Pass app and will be visible under "My Offers" or appear when you are near a store where they can be redeemed.

+ Can I recommend my local bar, cafe or venue?

Just email us on barfairy@barpass.co.uk

+ How long does it take to get my order ready?

The Barman does not have to take payments by cash or by card, so it should be much quicker! Each venue will be different but now you can enjoy spending this time relaxing with your friends rather than standing in the queue.

+ Once I have submitted my order can I make any changes?

Unfortunately once an order is submitted, it cannot be changed. Please contact us if you need any help.

+ Under what circumstances will I receive a refund?

Refunds will only be offered if the error is on the part of Bar Pass or the venue.

+ Does Bar Pass save my payment and personal information? Is it Safe?

Your card details are saved in the cloud using industry standard encryption and are fully safe. Each time you place a new order these details are accessed through an encrypted connection.

+ Do you take Amex?

Sorry, not at present. For now Bar Pass takes Visa or MasterCard (Credit or Debit).

+ What happens when I pay using Bar Pass?

When you pay on your phone Bar Pass charges your selected credit or debit card on behalf of the merchant.

+ Are my credit and debit card numbers passed to the merchant?

No, never.

+ Will I continue to earn loyalty or rewards benefits from my credit and debit cards?

You should continue to earn rewards points for purchases through your card issuer’s rewards program, if applicable. Certain benefits and rewards may not be applied when using Bar Pass, such as merchant specific rewards (e.g. double points at a specific merchant with a specific card). Applicability of rewards and other benefits (such as purchase protection or insurance) will be decided by your card issuers and not Bar Pass.

+ What happens if I have a weak connection?

You can still use Bar Pass but it may take a little longer to process. Please be patient, the phone networks are sometimes a little slow during busy periods. If you have access to WiFi then it is best to use that.

+ How does Bar Pass work?

There are two ways for venues to use Bar Pass:

1. Full integration – A live two way integration to your venue’s current EPOS and stock management system.
2. As a separate system that runs in parallel.

Once you sign up to Bar Pass our team will help you get set up either by integrating with your EPOS system or creating a web based management portal for you.

Using the data from your EPOS or management portal Bar Pass makes your venue and its menu available for viewing and ordering to all our users.

+ How long does it take to get set up?

Bar Pass can be up and running in your venue within a few days of contacting us:

barfairy@barpass.co.uk

+ What are the benefits of Bar Pass for merchants?

Bar Pass helps merchants create a more engaging bar experience. By showcasing targeted offers that are saveable to Bar Pass, merchants can drive more traffic to their venues. And by showcasing their loyalty program, merchants can acquire and engage customers. Additionally, merchants can create a far faster checkout experience, enhancing the shopping experience and improving conversion.

Bar Pass is free to merchants and customers.

Integration is easy for the 14 EPOS systems Bar Pass currently work with. Any related integration costs will be covered by merchant.

+ What are the transaction / credit card processing fees?

Bar Pass does not apply any additional transaction fees for payments and is always working to deliver the lowest friction transactions possible to our merchants.

+ Do my staff and I still earn tips?

Yes! Bar Pass strongly encourages, and defaults to, tipping. You and your team are delivering a brilliant customer experience through Bar Pass and many customers will want to reward you for that.



Testimonials

Wembley Arena

We are incredibly excited to be working with Bar Pass to introduce mobile ordering.... Wembley is an extremely busy venue so we are always looking for innovative ways to improve the customer experience and drive sales - this certainly does both.

General Manager of Catering
Wembley Arena

Frank’s Campari Bar

It was our first year using the Bar Pass system and we will definitely be using it next year. There was no disruption to our existing operation and drinks turnover increased, as did average spend and on top of that, our customers loved it!

Frank Boxer
Owner

Get in touch


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